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WiFi and Coffee Houses

It seems that in today’s market, it’s almost a requirement for a coffee retailer to have WiFi available on premise.

Should this service be free to anyone who wonders into the shop, even if they merely order a glass of water “for here”?

Should there be a seating time limit under such circumstances? Do squatters prevent new business?

Is the WiFi expectation similar to hours of operation in that if it’s not consistent and wide open, the odds for success drop?

I know of a couple of shops that require you to make a purchase, and then the customer is given a password that allows access to the network. One of these shops even had a time constraint on the password, so that it would “expire” an hour after being activated.

Is this the way to do things? Does liberated internet help business, or does it hurt more than it helps?

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